After a few months of iteration, we have taken a giant leap forward in optimizing our driver onboarding process by implementing E-onboarding. This approach aims to save time, reduce complexities, and enhance safety measures for drivers joining the Huptown platform.
E-Onboarding: Following the Fintech Footsteps
E-onboarding, has been successfully utilised in the Fintech industry for sometime…
Five-star ratings are synonymous with every marketplace and e-commerce platforms because they help provide simple feedbacks that are used to evaluate service quality and reflect on the behaviour of users and service providers. But 5 stars are also known to be sometimes less trustworthy and misleading.
Huptown believes that 5-star ratings are boring and are not designed for today’s platform…
The Huppoint is Huptown’s loyalty and reward system designed to provide incentives for consistency, loyalty, and quality service delivery.
Reward systems are not new in the ride-hailing industry, but loyalty systems that are designed with drivers in mind are rare.
We have designed the Huppoints as a program to encourage and reward consistent positive behaviours. It comes with some great…